Confidentiality & Data Protection

Confidentiality

The parties understand that all communications, (except the disclosure of financial information) to which the mediators are party, are made solely for the purpose of attempting to reach a settlement and are made on the basis that the communications are both (a) confidential and (b) will not be referred to in evidence in any court proceedings about the same issues. 

The exceptions to this confidentiality are:

  1. Where a child or any other person is at risk of serious harm. In these exceptional circumstances, the mediator would normally seek to discuss the action to be taken with each of us before taking any action to contact the appropriate authorities.
  2. If the mediator has reason to believe that either party has benefited or may benefit from the proceeds of any crime there may be a duty to make a report or to terminate the mediation

Data Protection

RG mediation is committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. GDPR builds on existing data protection laws across the EU by giving more rights to individuals over their personal information.

RG Mediation process your personal information so that we can manage information that we send to you regarding our services. The policy also includes retaining and storing your personal data for as long as is necessary in connection with this Agreement. In order to monitor quality assurance standards of our mediation files, the mediation practice supervisor may have sight of files, but access is strictly controlled and on a similar confidential basis. 

If you have any questions, please contact us at info@rgmediation.co.uk